Recover your hardware and decide what to do with it.
Recover your hardware and decide what to do with it.
When someone leaves your company, we take care of everything and help you choose the best option: relocation, storage, or buyback.
When someone leaves your company, we take care of everything and help you choose the best option: relocation, storage, or buyback.
Over 100 companies manage their hardware with First Plug
From recovery to the final decision.
From recovery to the final decision.
01. Application
Report the employee's departure and specify which device needs to be recovered.
02. Recovery
We coordinate the pickup, regardless of the country.
03. Security
We securely unlink and erase the data.
04. Decision
Choose what to do with the equipment: relocate it, store it, or sell it with buyback.
Recover
Every device not returned is money lost.
We coordinate the recovery of your hardware, regardless of the country, with tracking, support, and traceability at every step.
Recover
Every device not returned is money lost.
We coordinate the recovery of your hardware, regardless of the country, with tracking, support, and traceability at every step.
Protect your data
Protect your data
We make sure to recover and/or refurbish your equipment to get the most out of it.
Before reassigning, storing, or selling a device, we securely unbind it: MDM removal and certified erasure if you need it.
Offboarding
Choose what to do with each recovered device
Relocation
Reassign the recovered equipment to another collaborator without wasting time. We coordinate the return logistics and leave it ready for its next use, with the updated location on the platform. ✓ Recovery in any country ✓ Full shipment traceability ✓ Reassignment with zero downtime
Storage
We store your equipment and accessories in our warehouses under ideal conditions for their preservation, ready for whenever you need them. ✓Quick Access ✓Total Security ✓Cost-effectiveness
Buyback
Transform your old hardware into value. Recover money and get credit towards the purchase of your next equipment. ✓ Guaranteed savings ✓ Caring for the environment ✓ A single point of contact.
Relocation
Reassign the recovered equipment to another collaborator without wasting time. We coordinate the return logistics and leave it ready for its next use, with the updated location on the platform. ✓ Recovery in any country ✓ Full shipment traceability ✓ Reassignment with zero downtime
Storage
We store your equipment and accessories in our warehouses under ideal conditions for their preservation, ready for whenever you need them. ✓Quick Access ✓Total Security ✓Cost-effectiveness
Buyback
Transform your old hardware into value. Recover money and get credit towards the purchase of your next equipment. ✓ Guaranteed savings ✓ Caring for the environment ✓ A single point of contact.
Why First Plug
More control. Less work for IT.
Full visibility from the platform
Centralize information about each device. View its status, location, and assignment all in one place.
Connected Lifecycle
Each device can be retrieved, stored, or reassigned whenever you need to.
Connected Lifecycle
Each device can be retrieved, stored, or reassigned whenever you need to.
Less work for IT and HR
Centralize procurement, configuration, and logistics, reducing manual tasks and management time.
Less work for IT and HR
Centralize procurement, configuration, and logistics, reducing manual tasks and management time.
Global scalability
Equip employees in more than 170 countries while maintaining the same process and level of control.
Testimonials
Nahuel
IT Support Specialist
“We have relied on First Plug for over 3 years to manage our technology infrastructure, and we couldn't be happier with the service.”
Florence
People Manager
“They are a true ally in our work, where onboarding needs to be agile, simple, and reliable. More than just a supplier, they are an extension of our team.”
Candela
People Generalist
"Working with the First Plug team is always a super neat and organized experience. We love being able to count on them and continue building this positive working relationship."
Gonzalo
Finance & Operations Lead
“FirstPlug allows us to hire at the speed we want, knowing that we will have the equipment we need on the same day.”
Daniel
Accounting Controller & Operations
“A comprehensive, reliable solution with a long-term vision.”
Julieta
Administration and Finance Manager
“First Plug offered us the best options for equipping our employees and stores, with fast and personalized service.”
Ezequiel
Head of Product Operations
“What I like most about First Plug is how quickly they solve problems... They solved everything for us, quickly and without complications.”
Lorenzo
Founder & CEO
"The reality is that they simplified my life... With First Plug, everyone was able to choose their equipment without complications and at a super competitive price."
Ashley
Founder & CEO
“They are an invaluable partner for our urgent needs. I recommend them to any company that needs fast and reliable equipment logistics!”
Nick
Co-Founder & CTO
“Agility and trust. Those are the two qualities that best define First Plug. They managed to resolve what we needed quickly and without any problems.”
Santiago
IT Operations Analyst
"FirstPlug stands out for its professional service, competitive prices, and impeccable logistics."
Lucas
Founder & CEO
“With First Plug, we found something that is hard to come by these days: immediate response and total trust.”
Kenya
Administration Manager
“They are very responsible with the delivery of equipment to meet the requested date. I recommend them 100%.”
Belén
Customer Service Manager
“We have been working with them since 2023 and will continue to choose them!”
Mercedes
People Care Specialist
“First Plug is the perfect partner; always with the right solution for each of our needs and concerns.”
Camila
HR Manager
“The service provided by the team at First Plug is exceptional. We appreciate their efficiency and management in delivering the equipment.”
Juana
HR Analyst
“First Plug accompanied us during our first steps at Coder House. They are undoubtedly a reliable company!”
Mathias
COO & Co-founder
"Working with First Plug was incredible from day one."
Melisa
Director of People and Culture
“Since we started working with First Plug, our logistics processes have become faster and more organized.”
Santiago
Co-Founder Vintti
“Thanks to First Plug, we have significantly improved the speed with which we deliver computers to our employees throughout Latin America.”
Companies around the world trust us.
Testimonials
Ashley
Founder & CEO
“They are an invaluable partner for our urgent needs. I recommend them to any company that needs fast and reliable equipment logistics!”
Lorenzo
Founder & CEO
"The reality is that they simplified my life... With First Plug, everyone was able to choose their equipment without complications and at a super competitive price."
Ezequiel
Head of Product Operations
“What I like most about First Plug is how quickly they solve problems... They solved everything for us, quickly and without complications.”
Julieta
Administration and Finance Manager
“First Plug offered us the best options for equipping our employees and stores, with fast and personalized service.”
Daniel
Accounting Controller & Operations
“A comprehensive, reliable solution with a long-term vision.”
Gonzalo
Finance & Operations Lead
“FirstPlug allows us to hire at the speed we want, knowing that we will have the equipment we need on the same day.”
Candela
People Generalist
"Working with the First Plug team is always a super neat and organized experience. We love being able to count on them and continue building this positive working relationship."
Florence
People Manager
“They are a true ally in our work, where onboarding needs to be agile, simple, and reliable. More than just a supplier, they are an extension of our team.”
Nahuel
IT Support Specialist
“We have relied on First Plug for over 3 years to manage our technology infrastructure, and we couldn't be happier with the service.”
Santiago
Co-Founder Vintti
“Thanks to First Plug, we have significantly improved the speed with which we deliver computers to our employees throughout Latin America.”
Melisa
Director of People and Culture
“Since we started working with First Plug, our logistics processes have become faster and more organized.”
Mathias
COO & Co-founder
"Working with First Plug was incredible from day one."
Juana
HR Analyst
“First Plug accompanied us during our first steps at Coder House. They are undoubtedly a reliable company!”
Camila
HR Manager
“The service provided by the team at First Plug is exceptional. We appreciate their efficiency and management in delivering the equipment.”
Mercedes
People Care Specialist
“First Plug is the perfect partner; always with the right solution for each of our needs and concerns.”
Belén
Customer Service Manager
“We have been working with them since 2023 and will continue to choose them!”
Kenya
Administration Manager
“They are very responsible with the delivery of equipment to meet the requested date. I recommend them 100%.”
Lucas
Founder & CEO
“With First Plug, we found something that is hard to come by these days: immediate response and total trust.”
Santiago
IT Operations Analyst
"FirstPlug stands out for its professional service, competitive prices, and impeccable logistics."
Santiago
Co-Founder & CTO
“Agility and trust. Those are the two qualities that best define First Plug. They managed to resolve what we needed quickly and without any problems.”
Companies around the world trust us.
Equipment collection
Certified Data Wipe
MDM Unenrollment
Inventory control
Refurbishment
Asset revaluation
Secure storage
Return logistics
Capabilities
Everything behind a loss-free offboarding
Equipment collection
Certified Data Wipe
MDM Unenrollment
Inventory control
Refurbishment
Asset revaluation
Secure storage
Return logistics
Capabilities
Everything behind a loss-free offboarding
Frequently Asked Questions (FAQ)
From recovery to the final decision, everything you need to know about Offboarding.
How does the equipment recovery process work?
You send us the details of the departing employee and the equipment to be recovered. We coordinate the return logistics, regardless of the country.
What happens to the equipment's data before it is reassigned?
What should I do if I need to store unused equipment?
How does the buyback work if I decide to sell the equipment?
In which countries can you recover equipment?
How does the equipment recovery process work?
You send us the details of the departing employee and the equipment to be recovered. We coordinate the return logistics, regardless of the country.
What happens to the equipment's data before it is reassigned?
What should I do if I need to store unused equipment?
How does the buyback work if I decide to sell the equipment?
In which countries can you recover equipment?
