Onboarding and Employee Experience

Onboarding and Employee Experience

10 min

How to Ensure Your Devices Are Always Up to Date?

How to Ensure Your Devices Are Always Up to Date?

Matías Lerner, CCO and Co-founder of First Plug.

Matias Lerner

Laptop showing a software update notification.

What does it really mean to have an "up-to-date" device? It is not just about installing the latest version of an operating system or changing the wallpaper.


Having devices up to date implies that they meet three fundamental conditions:

  • Operating system and software up to date


  • Applied security patches


  • Hardware that responds to the expected performance of the role


And when that does not happen, problems pile up: slowness, incompatibilities, cybersecurity risks, and lost productivity.

Why is it so important in corporate environments?


In a company, an outdated device is much more than a nuisance. It is a bottleneck.

Impact on productivity


A slow or incompatible computer makes work flow slower, especially for profiles that rely on multitasking or demanding software.

Security risks


Outdated operating systems are one of the main attack vectors in cybersecurity. Not having the latest patches can leave doors open to unauthorized access.

Compatibility issues


Modern applications stop working on old systems. This forces you to force processes, look for workarounds, or simply stop using them.

Hidden costs


Time lost due to crashes, technical support, reboots, and improvised replacements is usually more expensive than renewing on time.

Man typing on a laptop in an office.

What are the key points that every company should monitor?


Ensuring that devices are up to date is not a one-off action. It is an ongoing process involving multiple areas.

1. Clear policy on renewal cycles


Establish a standard life cycle for equipment according to the profile:

  • Basic profiles: 3 to 4 years

  • Technical or creative profiles: 2 to 3 years

  • Critical profiles (security, analysis, editing): more frequent updates

It is not about changing for the sake of changing. It is about defining when a device stops being efficient for its purpose.


2. Operating system and software version control


Whether on Mac or Windows, having tools to monitor which version each device is running is key.

  • Does everyone have Windows 11?

  • Are there still MacBooks running macOS Ventura when they should be on Sonoma?

  • Are monthly patches being applied?

This control lets you know who is vulnerable and which device might become a problem.


3. Centralized management of the technology fleet


Having information for each device scattered across spreadsheets or emails is a recipe for chaos.

An asset management platform allows you to:

  • Know who has each device

  • See its age, specs, and status

  • Detect when it is due for an update or replacement

  • Keep a history of handovers, technical support, and recovery

At First Plug, we offer a free platform for clients that covers exactly that. Because control starts with visibility.


4. Preventive alerts and reports


It is not enough to know what is happening. You have to anticipate.


Examples of useful alerts:

  • Devices that are about to reach 3 years of use

  • Equipment with no operating system update in 60 days

  • Hardware below the minimum recommended for certain tasks

These alerts allow you to act before the equipment starts to fail (and before your team gets frustrated).


5. Efficient recovery and rotation


Updating is not always about buying new.


Sometimes it is enough to recover a device that was out of use, refurbish it, and reassign it to another collaborator. For that, you need:

  • Logistics for recovery

  • Technical diagnostics

  • Refurbishment (battery replacement, formatting, cleaning)

  • A platform to register and document it

This way you don't just update: you also optimize what you already have.

First Plug platform dashboard showing assets and equipment updates.

What tools help keep devices up to date?

Device Management Systems (MDM)


Apple Business Manager, Intune, JAMF, or Hexnode allow you to remotely manage the configuration, updates, and security of the equipment. Especially useful in companies with distributed or remote teams.

Control Dashboards


Visualize the entire fleet with filters by age, equipment type, specs, country, or area. That way you know where to invest first.

Technology Partners


Having a provider that not only sells you computers, but also helps you plan, execute, and keep the fleet updated, changes everything.

How do we solve it at First Plug?


At First Plug, we help companies keep their devices always ready and up to date, by combining:

  • IT asset fleet diagnostics


  • Replacement or refurbishment according to need


  • Platform with full traceability


  • Logistics to ship, recover, or rotate equipment


  • Access to the latest generations of notebooks (Mac, Windows, etc.)


And all of this with regional coverage, personalized support, and without you having to coordinate with 3 different providers.

In summary


Keeping your devices updated is not just a "nice to have". It is a necessary condition to:

  • Protect your data

  • Avoid waste of time and money

  • Keep your team motivated and productive

  • Scale with order and efficiency

And if you don't know where to start, at First Plug we help you to have visibility, control, and action over your entire technological park.


Because when technology works, work flows.

Laptop showing a software update notification.

Keep your technology fleet up to date


At First Plug we help you manage, renew, and optimize your devices.

Keep your technology fleet up to date


At First Plug we help you manage, renew, and optimize your devices.

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